Map Publishers Since 1867
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George F. Cram Co. Inc. Map Publishers Since 1867 |
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Home Page Taking Care of your maps and globeGeorge F. Cram Guarantee
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| Complete Product Protection Unlike many of our competitors, Cram does not use the terms "lifetime guarantee". We believe it sounds impressive, but is impossible to clarify precisely: does it mean the lifetime of the school, the school district . . . or even the sales representative? |
Instead we provide two different - and superior - guarantees. These guarantees assure all our customers of receiving more than their money's worth from every Cram product. |
Unconditional Product Guarantee First, Cram offers an unconditional guarantee on all products against flaws in manufacturing and production. If one of our products fails because of a material or manufacturing defect, we will replace or repair it - at any time. |
Hazards of Normal Use Guarantee Further, Cram - and only Cram - also provides a guarantee against the normal hazards of classroom use. If for example, a student drops a globe and damages it, we will replace it - even though the loss is not due to a flaw in the product. We provide these specific guarantees against the hazards of normal classroom use: Map Rollers - Ten year Guarantee Globes - Ten-Year Guarantee - All Tuffy Cram globes are guaranteed against the hazards of normal use for a period of ten years from date of purchase. Our Tuffy globe balls are vacuum formed and injection molded - they will not chip, dent, or peel. Markable Surfaces - Unlimited Guarantee - Our markable surfaces are among the most resilient and durable in the industry. If one of these surfaces is adversely affected by normal, everyday use, Cram will replace the product - regardless of purchase date. |
Fully Authorized We believe these guarantees are the most comprehensive available from any manufacturer. They are clear and unequivocal. They assure you of a sound classroom investment for years to come. Plus, an officer of the Company authorizes them in writing. |
Jay Douthit Vice President |
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